Ищу работу

Valentine Gologush – Minsk
Responsible for providing real-time solutions to customer issues of all things to do with the English and Russian languages.

Duties;

• Build strong relationships and work closely with customers;
• Develop strong functional or technical knowledge;
• Conduct initial client inquiry calls: talking with clients to explore their needs
• and learn more about their problems;
• Strong organizational, analytical, written and verbal communication skills;
• Develop and deliver creative solutions for complex problems;
• Excellent time management skills;
• Comfort with using technology, and the ability to learn quickly;
• Respond to inquiries via tickets, emails, and other channels;
• Willingness and curiosity to self-teach yourself new internal tools and to flex into additional roles as needed;
• Demonstrated initiative and creativity;
• Publishing content and efficiently tracked of a new task on board;
• Edit, edit and improve a post for a client;
• Create unique texts and write posts for social networks;

Client support – November 2019 – July 2020

KEY SKILLS AND COMPETENCIES

• Always being creative and professional;
• Aware of the strategies required to achieve the highest standards of achievement within the subject area;
• Working in close cooperation with clients, colleges;
• Strong problem solving skills and analytical mindset;
• Possessing self-belief in own abilities to teach;
• Writing skills and creativity;

• A team-player who can collaborate with colleagues;
• Handling stressful situations with grace, patience and understanding;

ACADEMIC QUALIFICATIONS

· Minsk Innovation University – Degree in linguistic (English and German)