Lilia Shomaly (Gusein-zade)ProfileExperienced technical and administrative specialist with strong background in engineering,documentation, customer support, tourism, and beauty services. Seeking remote roles in customersupport, virtual assistance, or administrative support.LocationBethlehem, Palestine / Bishkek, KyrgyzstanEducation1991 - Master Degree in Applied Mathematics, Saint-Petersburg Technical University2008-2010 Bethlehem Bible College - Tour Guide ProgramLanguagesRussian - NativeArabic - FluentEnglish - Intermediate/Upper IntermediateWork Experience1992–1995 IT Engineer - AMIRA (Russia): software, documentation, client communication1996–2018 Engineer / Owner - Engineering Office (Palestine): design, drafting, technicaldocumentation, project coordination, HVAC systems1995–2010 Owner - Skin Care Center: cosmetology services, client care, treatments, businessmanagement2010–2017 Tour Guide / Tour Agent (Holy Land): client management, logistics, travel planning,customer serviceSkillsMicrosoft Office (Word, Excel, PowerPoint)Technical documentation and draftingCustomer service and communicationProject coordinationTourism servicesAdministrative support
